b89bd Privacy Policy
How your personal information is collected, used, and kept secure — b89bd's complete privacy policy is described in detail here.
b89bd is a safe and reliable online casino and betting platform for players in Bangladesh. We believe that protecting your personal information is one of our most important responsibilities. This privacy policy clearly describes what information b89bd collects, why it is collected, how it is used, and how it is kept secure.
By using this platform, you are considered to have agreed to the terms of this privacy policy. If you disagree with any part of this policy, please contact us or stop using the platform. b89bd reserves the right to amend this policy at any time — if changes are made, the "Last Updated" date at the top of the page will be updated.
What information do we collect?
b89bd only collects the information needed to provide you with the best service. We never collect unnecessary personal information. The categories of information collected are listed below:
1.1 Registration & Identity Information
- Full name (in Bengali or English)
- Date of birth (for age verification — minimum 21 years)
- Mobile number (linked to a bKash, Nagad, Rocket, or Upay account)
- Email address (optional)
- National ID or passport number (during the identity verification process)
1.2 Financial Transaction Information
- Deposit and withdrawal amounts and dates
- Identifier of the payment method used (bKash, Nagad, Rocket, or Upay)
- Transaction reference number
Note: b89bd does not directly collect any bank account numbers or card numbers. All financial transactions are processed through mobile banking gateways.
1.3 Gaming & Activity Information
- Game history, bet amounts, and win/loss records
- Bonus and promotion usage history
- Login times and session duration
- Preferred game categories
1.4 Technical Information
- IP address and device identifier
- Browser type and version
- Operating system
- Cookie and session data (details in Section 6 below)
How is the collected information used?
b89bd uses your information only for specific and lawful purposes. Each purpose is described in detail below:
- Account management and verification: To confirm your identity and maintain the security of your account.
- Financial transaction processing: To properly complete your deposit and withdrawal requests. At b89bd the minimum deposit is ৳300 and the minimum withdrawal is ৳800, which is generally completed within 15 minutes to 2 hours.
- Customer support: To resolve your issues quickly and ensure 24/7 assistance.
- Bonus and promotion delivery: To confirm bonus offers based on your eligibility and to prevent fraudulent claims.
- Responsible gaming monitoring: To analyze gaming behavior and provide support when needed.
- Legal compliance: To comply with applicable laws and regulations.
- Platform improvement: To analyze and enhance platform performance in order to enrich your experience.
Policy on sharing information with third parties
b89bd never sells your personal information or shares it with third parties for advertising purposes. However, information may be shared in the following limited circumstances:
3.1 Payment Processors
The necessary information is shared with bKash, Nagad, Rocket, and Upay to complete financial transactions. This process is fully secure and is solely for the purpose of verifying transactions.
3.2 Identity Verification Services
Minimal information may be shared with a trusted identity verification provider when account verification is required.
3.3 Legal Obligations
In the case of a court order or a lawful request from a government authority, b89bd is obligated to provide information in accordance with the law. Where possible, you will be notified in such cases.
3.4 Technology Partners
Gaming session information may be shared with game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe to ensure the platform functions properly. This information is used solely for operating the games.
How is your information kept secure?
b89bd gives the highest priority to the security of your information. To that end, we have adopted internationally recognized technical and organizational security measures:
All data transmissions are protected by 256-bit SSL/TLS encryption technology, making it practically impossible for hackers to read the information.
Collected personal information is stored in encrypted form on secure servers. Passwords are never stored in plain text.
Only authorized personnel can view your information to a limited extent, and every access is logged.
b89bd's security team regularly conducts system reviews and vulnerability assessments.
However, no data transmission over the internet or digital storage can guarantee complete security. You are advised to use a strong password for your account and not to share your login credentials with anyone.
How long is information retained?
b89bd retains your personal information only for as long as necessary. The following factors are considered when determining the retention period:
- Active accounts: All information is retained for as long as the account remains active.
- Inactive accounts: If an account is inactive for an extended period, we will contact you and, if necessary, archive the account.
- Financial transaction records: Transaction records are retained for a specified period in accordance with legal requirements and anti-money laundering regulations.
- After account closure: If you request that your account be closed, all personal information beyond legal obligations will be deleted or anonymized within a specified period.
Cookies and Tracking Technologies
The b89bd platform uses cookies and similar technologies. Cookies are small text files stored on your device that help improve the platform's functionality.
6.1 Types of Cookies
- Essential cookies: Essential for maintaining login sessions and ensuring security. Without these, the platform does not function properly.
- Functional cookies: Remember your preferences (such as language selection) and provide a personalized experience.
- Analytics cookies: Used to understand which parts of the platform are used most — this data is anonymous.
6.2 Cookie Control
You can control or reject cookies through your browser settings. However, disabling essential cookies may cause some services to not work properly.
About your data rights
b89bd believes you have full rights over your own information. Your rights are listed below:
- Right of access: You have the right to know what information we hold about you. Upon request, b89bd will provide a copy.
- Right to rectification: If your information is incorrect or incomplete, you can request a correction.
- Right to erasure: In certain circumstances, you can request that your personal information be deleted — however, this may not be possible where legal obligations apply.
- Right to restrict processing: In certain cases, you can request that the processing of your information be limited.
- Right to object: You can object to the use of your information for marketing purposes.
- Right to portability: You can request to receive your information in a structured, machine-readable format.
To exercise any of the above rights, contact us at [email protected]. Our team provides 24/7 support in both Bengali and English.
Protection of minors' information
b89bd is a platform exclusively for those aged 21 and above. We do not knowingly collect information from minors. Age is verified at the time of registration, and if we learn that a minor has opened an account, that account and all associated information will be immediately closed and deleted.
If you believe a minor is using this platform, please notify us at [email protected].
Changes and updates to the privacy policy
b89bd may update this privacy policy from time to time. If any significant changes are made, we will notify you in the following ways:
- A notification will be displayed when you log in to the platform.
- A summary of the changes will be sent to your registered email address (if applicable).
- The "Last Updated" date at the top of this page will be changed.
Continued use of the platform after changes have been made will indicate that you have agreed to the updated policy. We recommend that you review this page regularly.
Privacy-related contact information
If you have any questions, concerns, or requests regarding this privacy policy, please contact b89bd's support team:
Email: [email protected]
Live Chat: 24/7 support available
Language: Support available in Bengali and English
We will do our best to respond to your inquiry as quickly as possible. b89bd always respects your privacy and is committed to ensuring the highest protection of your information.